General Terms of Business for the Online TicketShop of NürnbergMesse GmbH
(hereinafter referred to as “GTB Online TicketShop”) As per July 2023
1 Online-Ticketshop
1.1 Applicability
The GTB Online TicketShop of NürnbergMesse GmbH are part of the contracts concluded between NürnbergMesse GmbH (hereinafter referred to as “NürnbergMesse”) and the client (hereinafter referred to as the “client”) regarding the ordering and dispatch of goods and tickets. These terms and conditions apply exclusively unless otherwise agreed in writing. Any of the client’s General Terms of Business that deviate from these terms do not apply.
1.2 Orders/ conclusion of contract
(1) The goods and tickets offered by NürnbergMesse in the Online TicketShop represent a non-binding request to the client to order them from NürnbergMesse. Only by placing an order does the client make a binding offer for conclusion of a contract. NürnbergMesse accepts the offer of a contract by the client subject to the availability of the goods and tickets by sending the client confirmation of his order by email. Basically, the client shall have no right of return or refund in respect of goods and tickets. If NürnbergMesse becomes aware during the processing of the order that the ordered goods or tickets are not available, the client is informed of this by separate email.
(2) In the case of trade fairs, NürnbergMesse reserves the right to issue tickets exclusively to trade visitors and to carry out appropriate checks of their trade visitor status. Tickets for trade fairs must not be sold or transferred in any way to third parties unless NürnbergMesse has given its written permission in advance.
(3) In relation to trade fairs, the order can also be placed on behalf of a named third party. In this connection, apart from the telephone number, fax number and the e-mail address, all the personal data of the third party is logged. The structural data of this third party is also requested and logged. In placing the order, in relation to the transfer of this third-party data, the purchaser provides assurance they have sufficient authorization.
1.3 Payment terms and prices
(1) Payment for goods and tickets is by credit card or Paypal.
(2) Unless otherwise agreed, the prices stated by NürnbergMesse are in euros and include the statutory VAT.
1.4 Availability
The client is usually entitled to order an unlimited number of tickets. If this is not the case, the limit will be marked for the relevant product.
1.5 Delivery
After receipt of the order, the ordering party – and also in the case of an order for a third party – will receive confirmation by email for the tickets as well as PDF files at the same time so that the tickets can be printed out in the print@home procedure or be saved on mobile end devices. The tickets are also stored as a mobile ticket (passbook/wallet) in the ordering party’s user account.
1.6 Liability
(1) The client is obliged to check the tickets on delivery without delay to ensure that they are correct and complete and to lodge complaints against NürnbergMesse in writing or by email without delay. The statutory regulations on liability for defects also apply.
(2) NürnbergMesse assumes unlimited liability if the cause of the damage is attributable to an intentional or grossly negligent breach of obligations by NürnbergMesse.
(3) NürnbergMesse also accepts liability for any slightly negligent breach of essential obligations, the infringement of which endangers the fulfilment of the intent of the contract, or for a breach of obligations whose fulfilment is a prerequisite for the proper execution of the contract and on adherence to which the client can normally rely. However, in this case NürnbergMesse is liable only for foreseeable, typical contractual damage. NürnbergMesse is not liable for a slightly negligent breach of other obligations than those identified in the above clauses.
(4) The foregoing limitations of liability do not apply to damage done to a person’s life, body and health or in the case of maliciously concealed defects.
(5) If the liability of NürnbergMesse is excluded or subject to limitations, this applies also to the personal liability of employees, representatives or vicarious agents of NürnbergMesse.
1.7 Data protection notice for lead tracking
If the ordering party participates in so-called lead tracking, the contact data they provided visitor registration (company name, title, surname, first name, company, street, postcode, town/city, email, if applicable industry information and other information provided by the ordering party) will be transmitted to the exhibitor, irrespective of whether the exhibitor is from Germany, the EU or other third countries. Participation in lead tracking takes place when the ordering party allows an exhibitor to scan the barcode on their ticket for the event during their visit. Similar to handing over a business card, the above-mentioned data is transferred to the exhibitor by scanning the barcode. Participation in lead tracking is voluntary and does not take place without further involvement by the customer. Further information on data protection, in particular on exercising your data subject rights and on your contact options, can be found at www.nuernbergmesse.de/en/data-protection.
1.8 Place of fulfilment and jurisdiction
(1) The place of fulfilment and jurisdiction for all obligations arising from the contractual relationship is Nuremberg if the client is a businessman, a legal entity under public law or special fund under public law, or does not have a place of jurisdiction in Germany.
(2) German law and the German text prevail. The provisions of the UN Convention on Contracts for the International Sale of Goods do not apply.
1.9 Amendments to terms and conditions of sale
NürnbergMesse reserves the right to make changes at any time to the website, rules and conditions, including these General Terms of Business. The General Terms of Business that apply to the client’s order are those in force at the time of placing the order, unless an amendment of the conditions is required by law or by order of the authorities.
1.10 Copyright
© Copyright NürnbergMesse GmbH, Nürnberg (Germany). All rights reserved. All texts, images, graphics, video files, animation files and sound files and their arrangement on the website are subject to copyright law and other laws that protect intellectual property. These rights and the content of the NürnbergMesse website may not be copied or amended for industrial or commercial purposes or for distribution, and their use on other websites is not permitted. NürnbergMesse draws attention to the fact that some websites contain images that are subject to the copyright of the persons who made them available to NürnbergMesse.
1.11 Severability clause
If a provision of these GTB Online TicketShop or a provision in the context of other agreements proves to be or becomes void, the validity of all other provisions, agreements and the contractual relationship between the parties are not affected or impaired. If such a case arises, the client together with NürnbergMesse will replace the void provision with an effective one that most closely represents the business purpose of the void provision.
1.12 Declaration of cancellation and model cancellation form
(1)Consumers have the following right of cancellation:
Declaration of cancellation/Right of cancellationYou have the right to cancel this contract within fourteen days, without giving a reason. The cancellation period is fourteen days from the date on which you or a third party indicated by you, other than the carrier, takes physical possession of the goods. In order to exercise your right of cancellation, you need to inform us of your decision to cancel this contract by sending a clear declaration to this effect to NürnbergMesse GmbH, BesucherService, Messezentrum, 90471 Nürnberg, Germany, Tel: +49 (0) 911 8606-0, Fax: +49 (0) 911 – 8606-8670, email: besucherservice@nuernbergmesse.de (e.g. by post, fax or email). You may use the attached model cancellation form, but it is not obligatory. You may fill in and submit the model cancellation form or any other unequivocal statement electronically on our website www.nuernbergmesse.de/revocation. If you use this option, we will provide you with immediate confirmation (e.g. by email) of the receipt of such cancellation. To meet the deadline for cancellation, it is sufficient to have sent your communication concerning the exercise of the right of cancellation before the deadline for cancellation.
Consequences of cancellation
If you cancel this contract, we will reimburse all payments we receive from you, including delivery costs (except for the additional costs arising from the fact that you chose a method of delivery other than the cheapest standard delivered we offer) – immediately and at the latest within fourteen days from the date on which we receive notice of your cancellation of this contract. For this reimbursement, we will use the same method of payment that you used in the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for such reimbursement. We may refuse reimbursement until such time as we have received the goods back, or until you have demonstrated that you have sent back the goods, whichever is earlier. You must send back or hand over the goods to us promptly and in any event by not later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is deemed met if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. You must pay for any diminished value of the goods only when such diminished value is due to your unnecessary handling of the goods within the scope of checking the nature, characteristics and functioning thereof.End of declaration of cancellation Model cancellation form
If you wish to cancel this contract, please fill out this form and send it back to this address: NürnbergMesse GmbH, BesucherService, Messezentrum, 90471 Nürnberg, Germany, Fax: +49 (0) 911 8606 8670, email: besucherservice@nuernbergmesse.de
I/we (*) hereby cancel the contract I/we (*) concluded regarding the purchase of the following goods (*)/the provision of the following services (*):
___________________________________________________ ___________________________________________________ Ordered on (*)_____________:/received on (*)______________ Name of consumer(s) ___________________________ Address of consumer(s) _________________________ ______________________________________________________ Signature of consumer(s) (only required for paper copies) Date _______________ (*) delete as applicable(2) Exclusion of cancellation right The right of revocation shall not exist for the following contracts: Contracts for the provision of services in the fields of accommodation other than for residential purposes, transport of goods, car rental services, deliveries of food and beverages, or services related to leisure activities, if the contract provides for a specific date or period of performance (§ 312g para. 2 sentence 1 no. 9 of the Civil Code).
General Terms and Conditions for the Online Press Ticket Shop of NürnbergMesse GmbH
(hereinafter referred to as the “GTB Online Press Ticket Shop”) As per July 2023
2 Online-Presse-Ticketshop
2.1 Scope
The GTCs Online Press Ticket Shop of NürnbergMesse GmbH are an integral part of the contracts concluded between NürnbergMesse GmbH (referred to hereinafter as “NürnbergMesse”) and the media representative / blogger (referred to hereinafter as the “Orderer”) for ordering and delivering press tickets. They apply only if nothing to the contrary is agreed in writing. Any conflicting General Terms and Conditions of the Orderer have no validity.
2.2 Purchase orders / conclusion of contract
(1) The press tickets of NürnbergMesse offered in the Online Press Ticket Shop represent a non-binding invitation to the Orderer to apply for accreditation with NürnbergMesse. Only with the application does the Orderer make a binding offer for issuance of an accreditation. After verifying compliance with its accreditation guidelines, NürnbergMesse shall accept the application of the Orderer by sending him an accreditation confirmation via e-mail. If NürnbergMesse finds during the processing of the application that the accreditation guidelines were not met or further evidence is required, you shall be informed separately thereof via e-mail.
(2) In the case of trade exhibitions, NürnbergMesse reserves the right to issue press tickets only to trade-related media representatives and to monitor this status appropriately (particularly by presentation of a press pass and further evidence related to the exhibition topic). Press tickets for trade exhibitions may not be distributed or otherwise transferred to third parties.
2.3 Data protection notice for lead tracking
If the ordering party participates in so-called lead tracking, the contact data they provided visitor registration (company name, title, surname, first name, company, street, postcode, town/city, email, if applicable industry information and other information provided by the ordering party) will be transmitted to the exhibitor, irrespective of whether the exhibitor is from Germany, the EU or other third countries. Participation in lead tracking takes place when the ordering party allows an exhibitor to scan the barcode on their ticket for the event during their visit. Similar to handing over a business card, the above-mentioned data is transferred to the exhibitor by scanning the barcode. Participation in lead tracking is voluntary and does not take place without further involvement by the customer. Further information on data protection, in particular on exercising your data subject rights and on your contact options, can be found at www.nuernbergmesse.de/en/data-protection.
Die Teilnahme am Lead Tracking ist freiwillig und findet nicht ohne weitere des Bestellers Mitwirkung statt. Weitere Hinweise zum Datenschutz, insbesondere zur Ausübung Ihrer Betroffenenrechte und zu Ihren Kontaktmöglichkeiten, finden Sie unter www.nuernbergmesse.de/de/datenschutz.
2.4 Admission requirements
The “General Accreditation Guidelines for Journalists at Exhibitions in Germany” of NürnbergMesse apply.
2.5 Delivery
If all accreditation requirements are fulfilled, the ordering party will receive confirmation by email as well as PDF files at the same time so that the tickets can be printed out in the print@home procedure or saved on mobile end devices. The tickets are also stored as a mobile ticket (passbook/wallet) in the ordering party’s user account.
2.6 Liability
(1) The Orderer is obligated to check the press tickets for correctness and completeness immediately after delivery and to declare any complaints to the exhibition immediately in written form or via e-mail. Otherwise, the statutory liability for defects applies.
(2) NürnbergMesse shall be liable without limitation if the loss or damage in question was caused by an intentional or grossly negligent breach of duty by NürnbergMesse.
(3) In addition, NürnbergMesse shall be liable for the simply negligent breach of significant duties, the breaching of which endangers the fulfilment of the contract purpose, or the breach of duties, the fulfilment of which is necessary for the proper performance of the contract and the fulfilment of which the Orderer can regularly count on. In this case, however, NürnbergMesse shall be liable only for the foreseeable, contractually typical loss or damage. NürnbergMesse shall not be liable for the slightly negligent breach of duties other than those indicated in the preceding sentences.
(4) The preceding liability limitations shall not apply in the case of injury to life, limb and health and in the case of fraudulently concealed defects.
(5) If the liability of NürnbergMesse is excluded or limited, this shall also apply for the personal liability of employees, representatives, or vicarious agents of NürnbergMesse.
2.7 Place of performance and jurisdiction
(1) The place of performance and jurisdiction for all obligations under this contractual relationship is Nuremberg if the principal is a merchant, legal entity of public law or special fund under public law or has no general place of jurisdiction in Germany.
(2) German law and the German text of these General Terms and Conditions apply exclusively. The provisions of the UN Convention on the International Sale of Goods are not applicable.
2.8 Changes in accreditation requirements
NürnbergMesse reserves the right to make changes to the website, regulations, requirements, including the present General Terms and Conditions and the General Accreditation Guidelines for Journalists at Exhibitions in Germany at any time. The General Terms and Conditions in effect at the date of your order shall apply to your order unless a change to this Terms and Conditions is required by law or government order.
2.9 Copyrights
© Copyright NürnbergMesse GmbH, Nürnberg (Germany). All rights reserved. All texts, pictures, graphs, video files, animation files and audio files, as well as their arrangements on the website, are protected by copyright and other laws for the protection of intellectual property. These rights and the contents of our website may not be copied, modified, or used on other websites, either for business or commercial purposes or for circulation. NürnbergMesse makes reference to the fact that some websites contain pictures that are protected by copyrights of those who made them available to NürnbergMesse.
2.10 Severability clause
If any provision of these GTCs Online Press Ticket Shop or a provision related to other agreements is or becomes invalid, the validity of all other provisions or agreements and the contractual relationship between the parties shall not be otherwise affected. In this case, the Orderer together with NürnbergMesse shall replace the invalid provision with a valid provision that comes closest to the economic purpose of the invalid provision